The inspection period is the agreed window of time — between 1 and 30 calendar days — during which the buyer can physically inspect the machine after funds have been deposited into the vault.
During the inspection period the seller is notified that funds are secured, but cannot access them. The buyer retains full control of the release decision.
- At checkout both buyer and seller agree on an inspection period of 1 to 30 days
- Buyer deposits funds into the vault — seller is notified funds are secured
- Buyer travels to inspect the machine during the agreed inspection period
- If satisfied — buyer clicks "Release Payment" and funds go to the seller immediately
- If there is a problem — buyer raises a dispute before the inspection period expires
- If no action is taken — funds are automatically released when the inspection period expires
Warning — This Action is Final: When you click "Release Payment" you are confirming you have inspected and accepted the machine. This action is irrevocable — funds are immediately released to the seller. Do not release funds until you are completely satisfied with the machine.
Clicking "Release Payment", failing to raise a dispute, or allowing the inspection period to expire without action all constitute final acceptance of the machine and authorisation to release funds to the seller.
To freeze funds and trigger a formal dispute, the buyer must provide documented evidence showing the machine is materially different from the listing description. Acceptable evidence includes an independent qualified mechanic's report.
Disputes must be raised before the inspection period expires. See our Terms and Conditions for full details on the dispute process.