Since we deal with high-value machinery, we prefer the personal touch. If you are standing in a paddock or sitting in a cab and need help right now, contact us:
Email: support@depositguardian.com
Hours: 8am – 6pm (AEST), Monday to Friday.
| Step | Action | What it does for the Buyer |
|---|---|---|
| 1 | Digital Audit | Our Chrome Extension scrapes the listing to verify the seller's history and flag "too good to be true" photos. |
| 2 | Title Search | We run the VIN through the PPSR to ensure the machine isn't stolen, a write-off, or owned by a bank. |
| 3 | Physical Guard | A qualified diesel mechanic performs a 75-point inspection on-site and issues a Certificate of Approval. |
| 4 | Safety Vault | You move your funds into our secure, audited vault. The seller knows you have the money, but they can't touch it yet. |
| 5 | Secure Settlement | After a final delivery inspection, you hit "Release." The seller gets paid instantly, and the machine is yours. |
Yes, all funds are held in a dedicated Australian settlement account powered by Airwallex.
If you or our inspectors find a major fault, your purchase funds are returned from the Vault to your bank account.