Important Considerations & Potential Risks
What You Should Know About Using Holding Trust Services
At Deposit Guardian, we’re committed to offering a secure and reliable platform for all your transactions. However, like any online financial service, there are a few important risks to keep in mind:
Service Availability
While we strive to maintain uninterrupted access to our platform, occasional downtime may occur. This can be due to maintenance, internet disruptions, or issues with third-party providers such as banks, payment processors, or telecommunications networks. Although rare, these temporary service interruptions may affect your ability to access your account or process transactions.
No Interest on Held Funds
Funds held in your Holding Trust account—or in our trust account—do not earn interest. In the event of processing delays, you may not receive funds on the exact day you expect, and you won’t be compensated for any interest that might have otherwise accrued during that time.
Security & Unauthorised Access
We take account security seriously and implement a range of protective measures. However, there is always a risk that your account could be subject to unauthorized access or fraudulent activity if login details or devices are compromised.
To help protect your account:
- Keep your passwords and access codes confidential
- Use secure devices and networks when logging in
- Notify us immediately if you suspect any unusual activity
Ultimately, you’re responsible for maintaining the security of your account. Any loss due to unauthorised access may be your liability if appropriate precautions aren’t taken.
You may be liable in full for any losses suffered before the loss, theft or misuse of any security key, or breach of password security, is reported to us.